At Divyavtar, we aim to deliver your products safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing Time
• Orders are processed after successful payment confirmation.
• Standard processing time is 3–7 working days.
• Customized or made-to-order products may require additional processing time.
• Orders are not processed on Sundays or public holidays.
Shipping Locations
• We currently ship products across India.
• For bulk or special orders, delivery timelines may vary based on location.
Shipping Methods
We use reliable third-party courier and logistics partners to ensure safe delivery of your orders.
Delivery Time
• Estimated delivery time: 5–10 working days after dispatch.
• Delivery timelines may vary depending on your location, product type, or unforeseen circumstances such as weather conditions or courier delays.
Shipping Charges
• Shipping charges, if applicable, will be clearly mentioned at checkout or shared at the time of order confirmation.
• Any additional charges for remote areas or special delivery requirements will be communicated in advance.
Order Tracking
Once your order is dispatched, tracking details will be shared via email or phone (where applicable) to help you track your shipment.
Damaged or Lost Shipments
• If your product arrives damaged, please notify us within 48 hours of delivery with clear images of the package and product.
• Divyavtar is not responsible for delays or damages caused by courier partners but will assist in resolving the issue to the best of our ability.
Incorrect Address
• Customers are responsible for providing accurate shipping information.
• Divyavtar will not be responsible for non-delivery due to incorrect or incomplete address details.
Contact Us
For shipping-related queries or assistance, please contact us:
📧 Email: info@divyavatarindia.com
📞 Phone: +91 72668 79432
Policy Updates
Divyavtar reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
